APA
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Douglas, S., Agarwal, D., Alonso, T., Bell, R., Rahim, M., Swayne, D., & Volinsky, C. (2005). Mining Customer Care Dialogs for "Daily News" IEEE Transactions on Speech and Audio Processing (Special Data Mining Issue), 13, 652–660.
Chicago/Turabian
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Douglas, Shona, Deepak Agarwal, Tirso Alonso, Robert Bell, Mazin Rahim, Deborah Swayne, and Chris Volinsky. “Mining Customer Care Dialogs for &Quot;Daily News&Quot;” IEEE Transactions on Speech and Audio Processing (Special Data Mining Issue) 13 (2005): 652–660.
MLA
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Douglas, Shona, et al. “Mining Customer Care Dialogs for &Quot;Daily News&Quot;” IEEE Transactions on Speech and Audio Processing (Special Data Mining Issue), vol. 13, 2005, pp. 652–60.
BibTeX Click to copy
@article{douglas2005a,
title = {Mining Customer Care Dialogs for "Daily News"},
year = {2005},
journal = {IEEE Transactions on Speech and Audio Processing (Special Data Mining Issue)},
pages = {652-660},
volume = {13},
author = {Douglas, Shona and Agarwal, Deepak and Alonso, Tirso and Bell, Robert and Rahim, Mazin and Swayne, Deborah and Volinsky, Chris}
}